QUESTIONS THAT ARE REGULARLY ASKED:
Q: Our company is based in India. We will have to pay for the high import traffic of finished headphones due to our country’s new policy. What is the best way for me to collaborate with you?
A: We have CKD (Completely Knockdown) and SKD (Semi Knockdown) headphones available for purchase. Then, in India, assemble and pack everything. We could provide instructions on how to put it together.
Q: When importing headphones from China to India, what certificate do I need?
A: The BIS is required. We may be able to assist you with your application in China. Alternatively, we could provide you with free samples so that you can apply for the certificate at your local lab.
Q: The shipping costs are ridiculously high right now. How can I save money on shipping?
A: To reduce volume, the finished products could be separated into headphones and packaging. And LCL with the goods from your other suppliers to fill the container.
Q: In India, we enjoy the loud and deep sound quality. Is it possible to alter the sound quality of the current samples?
A: Sure, you could send us your EQ (Equalizer) to help us improve the sound quality of our current samples. Alternatively, you could send us a satisfied sample for us to tweak.
指导:
- Overview of the high quality Bluetooth neckband earphones from sonun
- Prior to the first use
Even if your earphones come with a charge, it’s best to fully charge them before using them for the first time. To ensure they are ready to use, connect them to a suitable USB power source using the charging cable provided and leave them for around 45 minutes. The LED indicator will glow red while charging and then turn blue when fully charged.
- Connecting your device to these high-quality earphones
Simply press and hold the MF (multi-function) button until the motor vibrates and the LED indicator alternately flashes red and blue to turn it on and enter pairing mode. They should now appear in your smart device’s Bluetooth device list with the pairing name “SBT01.” If your device prompts you for a pairing code after selection and during pairing, enter “0000” and click connect. By simply turning the earphones on and off, you can automatically reconnect or disconnect from your device once it has been paired (if your device is in range and Bluetooth is switched on).
- Using these high-quality earphones and turning them on and off
Simply press and hold the MF button until the motor vibrates and the LED indicator glows blue to turn on the earphones. They will then automatically pair with your smart device as long as it is within range and has Bluetooth turned on. If no other device is within range, they will enter pairing mode, as described previously. Simply press and hold the MF button until the motor vibrates, the LED indicator glows red, and then goes out to turn the earphones off at any time.
- These high-quality earphones have track and volume controls.
The inline control panel on the earphones can be used to control the audio playback from your connected smart device. Simply press the MF button repeatedly to play and pause the current track. Shortly press the “+” button to increase the master volume and the “-” button to decrease it during audio playback. To skip to the next track on your playlist, long press the “+” button, and to the previous track, long press the “-” button.
- Operation without using your hands
When you receive a phone call while listening to music, the earphones will emit a ringtone and the internal motor will vibrate. To accept or reject a call, press the MF button once to accept and twice to reject. When you’re done with the call, simply press the MF button again to end it. Finally, press the MF button twice to redial the last outgoing call made on the connected smart device.
- The earbuds and case are being charged.
Simply connect these high-quality earphones to a suitable USB power source using the charging cable provided after use to charge them. It can take up to 45 minutes to fully charge the earphones, and a full charge will give you about 12 hours of use. These earphones also have a fast charge feature that allows you to use them for up to 6.5 hours after only 15 minutes of charging. The LED indicator will glow red while charging and then turn blue when fully charged.
Troubleshooting:
Q) 耳机无法与手机配对。
A) 确保耳麦处于配对模式/检查手机的蓝牙搜索功能是否已打开/检查移动设备的蓝牙菜单并删除/遗忘耳麦,然后按照用户手册重新连接耳麦。
Q) The headset cannot be switch on.
A) 请检查耳麦的电池状态,如有必要请充电。
问 (Q) 耳麦的电池可以更换吗?
答:不可以,这款耳机使用内置的不可拆卸锂聚合物电池,不能拆卸。
问 (Q) 开车时可以使用耳麦吗?
A) 出于安全考虑,您不能在开车时使用耳麦,以免分散注意力。
Q) 耳机在 10 米内与手机断开连接。
A) 请检查是否有可能干扰蓝牙连接的墙壁、金属或其他材料(蓝牙是一种无线电技术,对耳机和连接设备之间的物体很敏感)。
Q) 听不到电脑或手机发出的声音。
A) Please check whether the output channel of your computer is Bluetooth Audio Device and the Bluetooth function of your computer support the A2DP profile. And please check the volume of your headset and of your computer/mobile phone.
问)无法听到音源和音频流应用程序发出的声音。
A) 检查串流音频源是否打开并正在播放 / 检查设备是否支持 A2DP 音频串流 / 尝试其他音频源/音频串流应用程序或尝试其他曲目 / 检查蓝牙设备音量 / 将设备和耳麦移开任何可能造成干扰的其他设备(其他蓝牙设备、无绳电话、微波炉或无线网络路由器) / 减少设备上运行的应用程序数量 / 关闭设备的 Wi-Fi 功能也会改善音频质量。
Q) 无法使用耳麦控制音量或选择手机 APP 的曲目。
A) APP 的软件设置可能会有所不同,耳麦可能无法控制 APP 的某些功能。
Q) 无法为耳麦充电。
A) 确保 USB 电缆两端连接牢固。如果使用电源插座,确保电源连接牢固且插座正常工作。如果使用电脑,确保电脑已连接且 USB 端口有电。断开并重新连接 USB 充电线。
包装清单:
- 1* 蓝牙耳机
- 1* 用户手册
- 1* 50 厘米 USB 充电线
- 2* 大号耳塞
- 2* 小号耳塞
- 1* 礼品盒
原装耳机指南:
1.MOQ: 3,000 PCS
2.Logo placement: Silkscreen on the controller, laser carving no the metal housing.
3.可提供 OEM:
- User manual: Sonun provides the user manual, customers could revise the manual.
- Including customers’ brand name, information, etc.
- 礼品盒:Sonun 提供包装模切,客户可修改图样。
- 功能:客户可提供当地语言的语音提示。以及指令。以及蓝牙配对名称。
- 颜色:可提供 OEM 颜色。
- 其他配件:客户可提供保修卡、贴纸、标签等。