Hey there, savvy Amazon sellers! The eCommerce giant, Amazon, is known for its ever-evolving policies and regulations. Keeping up with these changes can be a real head-spinner, right? But worry not, because we’re here to break it down for you.

We, at Ningqu, have scrutinized Amazon’s latest policies and are ready to spill the beans. So, let’s dive in and uncover the 11 dynamic updates Amazon has rolled out.

Amazon’s Latest Policy Changes Unveiled

Recently, Amazon came up with some intriguing updates to its policies. As your trusted sourcing agency, we’re here to give you the lowdown on these changes. Our goal is to help you navigate the Amazon marketplace more effectively, ensuring you’re well-prepared for your selling journey.

Amazon Cancels Online Customer Service

Amazon has bid farewell to its online customer service feature, leaving many sellers puzzled. When you open a case, the chat button may still be there, but it’s as quiet as a library. Phone calls and emails are now your go-to options. But why the chat cancellation? We spoke to an online customer service representative, and the reasons might surprise you.

Amazon Turkey Station Takes Flight

Amazon Turkey station is gearing up for action, set to launch in late September and early October. With a focus on books and electronic products, it’s poised to become a hotspot for cross-border e-commerce. Discover why Turkey is becoming a promising market, thanks to China’s “One Belt and One Road” policy.

Amazon Speaks Hindi

Amazon is making its debut in the Hindi market, offering a website and apps in the language. This move is a game-changer in India, where a significant portion of internet users prefers Hindi. Dive into the details and understand why Amazon is pushing for multilingual accessibility.

Score a Review with Amazon’s New Keyword Feature

Some sellers have noticed changes in their product reviews, with keyword-based score categories making an appearance. Explore how this feature can influence consumer behavior and help you stand out in the crowded Amazon marketplace.

Amazon Ads Get a Revamp

Amazon’s advertising landscape is about to experience a significant makeover. With the integration of Amazon Marketing Services, Amazon Media Group, and Amazon Advertising Platform into Amazon Advertising, there’s a lot to unpack. Get ready for a new advertising era and find out what it means for sellers.

Free Returns in the UK

Starting from September 5, 2018, Amazon is offering free returns for jewelry, watches, and luggage items in the UK. But there’s a twist for sellers using FBA. Discover the implications of this change and what it means for your business.

Free Returns Label for UK Shoppers

Amazon is now offering a free returns label next to the product price. But it comes with a catch. Dive into the details and learn how this policy can affect your competitiveness as a seller.

FBA Shipment Plan Rules Tighten

Amazon is clamping down on FBA sellers who frequently modify or delete their shipment plans. The consequences are not to be taken lightly. Find out how this policy change might impact your FBA operations.

Brand Sellers Can Now Upload Videos

Here’s a little-known secret: brand sellers can upload videos within the picture column. The catch? You need to know where to find this feature and how to make the most of it. Learn how to enhance your product listings with videos.

Meet the Amazon Influencers

Amazon’s Influencers program is a game-changer for internet celebrities. Find out how this program differs from Amazon’s affiliate marketing and the criteria internet stars need to meet to join the ranks. Plus, discover the benefits for sellers.

An Adjustment to the Amazon Influencer Program

Amazon is making adjustments to its Influencer Program, introducing a self-service tool for YouTube celebrities. Explore what’s new, how it works, and the potential benefits for sellers.

Wrapping It Up

And there you have it, a comprehensive summary of Amazon’s latest policy changes. We hope this information helps you navigate the ever-changing Amazon landscape and make informed decisions for your business. If you have more questions or need assistance, don’t hesitate to reach out to Ningqu through our website.



Q1: Why did Amazon cancel online customer service? A1: Amazon decided to discontinue online customer service after finding that email and phone calls were more efficient in resolving issues. This change aims to enhance customer support.

Q2: What’s the significance of Amazon Turkey station? A2: Amazon Turkey is a promising market thanks to its strategic location and national policy support. It’s expected to become a hotspot for cross-border e-commerce, especially in the book and electronic product categories.

Q3: How does Amazon’s Hindi language initiative benefit sellers? A3: Amazon’s Hindi language website and apps aim to cater to a broader audience in India, where Hindi is widely spoken. This expansion can open up new selling opportunities and broaden your reach.

Q4: What are the implications of Amazon’s revamped advertising module? A4: The consolidation of Amazon’s advertising services simplifies the advertising landscape. However, some ad types may require application or privileges. Sellers should stay informed about these changes to make the most of their advertising efforts.

Q5: How do I make the most of the Amazon Influencers program? A5: To leverage the Amazon Influencers program, you need to meet specific criteria, including having a strong online presence and relevance to Amazon. This program can boost your product exposure and transactions.

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